Welcome to [Add Clinic Name Here]
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Clinic Hours
- Monday 8:30 AM – 7:00 PM
- Tuesday 8:30 AM – 7:00 PM
- Wednesday 8:30 AM – 7:00 PM
- Thursday 8:30 AM – 7:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Clinic Announcements & Notices
• Wellness vaccination clinics are currently running for existing rostered patients. Please call reception or book through the online patient portal.
• Please note that masks remain strongly recommended inside waiting and clinical areas to protect vulnerable patients.
Quick Access Services
After Hours Care
Find urgent medical support when the clinic is closed.
Patient Portal
Connect with your health records and online bookings.
Fees & Pay
Information on uninsured services and payment options.
Medical Renewals
Guidelines for prescription refills and form renewals.
Contact Information
We are conveniently located with easy access via public transit and nearby parking options.
Address: 400 Oakhaven Parkway, Suite 202, Sample, ZL 94810
Phone: (555) 382-9100
Fax: (555) 382-9101
Email: contact@samplehealth.test
Getting Here
We are located a short walk from Central Square Station. Free visitor parking is available directly behind the building.
After Hours Care & Family Health Group
As part of our Family Health Group network, our rostered patients have access to evening and weekend urgent care clinics staffed by our collaborative group physicians.
Family Health Group After-Hours Clinic
If you need to see a doctor when our main office is closed, you may access our partner after-hours clinic location:
- Location: 850 Northridge Boulevard, Suite 100, Sample
- Evening Hours: Monday to Thursday: 5:00 PM – 8:30 PM
- Weekend Hours: Saturday & Sunday: 9:00 AM – 1:00 PM
- Appointment Line: (555) 742-8800 *(Please call ahead to book an appointment slot)*
Healthline Advisory Service
Speak with a registered nurse toll-free 24/7 for confidential medical advice:
- Phone: (800) 555-4422
- TTY: (800) 555-4433
Emergency Notice: If you are experiencing a life-threatening medical emergency (such as chest pain, severe shortness of breath, or sudden weakness), please call emergency services immediately or go to the nearest hospital emergency department.
How to Access the Patient Portal
Our secure online patient portal allows you to view upcoming appointments, review lab summaries, and communicate securely with clinic administrative staff.
Step-by-Step Access Instructions
- Step 1: Request an activation secure link from our front desk reception staff during your next visit or by calling the clinic.
- Step 2: Check your personal email for the invitation link from our portal provider.
- Step 3: Create a secure password and verify your personal health identification details.
- Step 4: Log in anytime via browser or mobile device to manage your health schedule.
Having trouble signing in? Contact technical support through our main clinic email or speak with reception during regular office hours.
Fees & How to Pay
Most standard medical consultations, physicals, and examinations are fully covered under your provincial health plan when you present a valid health card.
Uninsured Services
Certain forms, sick notes, specialized insurance letters, and cosmetic treatments are not covered by provincial health plans. Patients are notified of any fees prior to service completion.
Accepted Payment Methods
We accept the following payment methods for uninsured services:
- Debit / Interac
- Visa and Mastercard
- Contactless tap-to-pay mobile wallets
Medical Renewals & Prescription Refills
Proper management of chronic medications requires regular physician reviews to ensure safety and therapeutic effectiveness.
Prescription Refill Guidelines
- Pharmacy Requests: Have your preferred pharmacy fax a renewal request directly to our clinic at least 4 business days before running out of medication.
- Medication Reviews: Routine refills generally require an annual or bi-annual appointment with your family physician.
- Controlled Substances: Renewals for controlled medications require in-person visits and cannot be refilled via telephone or fax requests.
Please plan ahead for prescription refills before holiday closures and extended vacations.